Privacy policy
This policy covers the website falcontrace.in. FalconTrace is a product of DM Labs LLP (registration in progress), Tamil Nadu, India ("we", "us"). We follow the Digital Personal Data Protection Act, 2023 and collect as little as we can.
What this website collects
- No tracking. No analytics, advertising or social-media scripts, no tracking pixels and no cookies.
- Theme choice. If you switch between light and dark mode, the choice is kept in your own browser's storage. It never leaves your device.
- Hosting. The site is served by Cloudflare. Like any web host, Cloudflare processes technical data such as your IP address to deliver pages and protect the site from abuse. We do not use this data to identify or profile you.
When you email us
If you write to support@falcontrace.in or another of our addresses, we receive your name, email address and whatever you choose to send, such as drawings for a demo. We use it only to reply, arrange a demo and follow up on your request. Email is handled by our email provider, Zoho Mail.
Drawings you send for a demo are used only for that demo, are not shared, and are deleted when you ask or when the conversation ends, unless you agree in writing to something else.
What we don't do
- We don't sell, rent or trade personal data.
- We don't add you to a mailing list without asking.
- We don't use your data or drawings to train AI models without your written permission.
How long we keep it
We keep correspondence for as long as we are talking to you and for a reasonable period afterwards to keep a record of what was agreed, then delete it. You can ask us to delete it sooner.
Your rights
Under the DPDP Act you can ask us to tell you what personal data we hold about you, to correct or update it, to erase it, and to withdraw consent you gave us. You can also nominate someone to act for you. Write to support@falcontrace.in; we will reply within 30 days.
Questions and complaints
For any question or grievance about your personal data, email support@falcontrace.in. If you are not satisfied with our answer, you may complain to the Data Protection Board of India.
Changes
If this policy changes, the new version will be posted here with a new date.